Case Study: Hospital Santa Rita achieves ONA Full Certification and process automation with SoftExpert Excellence Suite (SoftExpert)

Santa Rita Hospital and Maternity automates processes and earns ONA hospital certification with a SoftExpert solution

Hospital Santa Rita, a major healthcare center in greater Belo Horizonte, faced the ongoing challenge of ensuring safe patient care and meeting stringent accreditation requirements such as ONA Full Certification and ISO 9001. To automate processes and strengthen regulatory compliance, Hospital Santa Rita selected SoftExpert, deploying the SoftExpert Excellence Suite (alongside SoftExpert EQM) to support its quality and safety goals.

SoftExpert implemented multiple integrated modules (Document, Requisition, Action Plan, Performance, Training, Process, Audit, Risk and Competence) to automate workflows, drive continuous process improvement and raise team productivity. As a result, SoftExpert’s solution helped Hospital Santa Rita strengthen patient safety, deliver consistent regulatory compliance and support the hospital’s achievement and maintenance of ONA Full Certification and ISO 9001.

Hospital Santa Rita

Andrea Fernanda Ribeiro

IT Supervisor