Case Study: União Química achieves system integration, process improvement and management of over 3,000 documents with SoftExpert SE Suite

Pharmaceutical Company União Química Integrates Systems Improves Processes and Manages Over 3,000 Documents using SoftExpert Solutions

União Química, a 100% Brazilian pharmaceutical company with more than 3,500 employees, faced fragmented quality and document controls after acquiring a factory and had no enterprise document management system. The company needed to integrate management systems with its ERP and automate processes for deviations, change control and other quality workflows, so it selected SoftExpert’s Excellence Suite (SE Suite) to address these gaps.

SoftExpert implemented SE Suite across units to centralize process management and document control—today the platform manages over 3,000 documents and 38 integrated modules (SE BPM, SE ECM, SE EQM, SE BI, etc.). The deployment automated HR workflows, training, auditing and quality processes, delivered measurable operational gains (lower costs, increased productivity, improved traceability and security) and standardized cross-departmental processes, with SoftExpert’s solution now supporting Quality, HR, Training, IT and Auditing and planned expansion to other areas.

União Química

Leonardo Pereira Pedrozo

Technology Governance