Case Study: Pharlab reduces quality costs by 48% with SoftExpert Suite

Pharlab reduces quality costs by 48% with SoftExpert

Pharlab, a pharmaceutical company, faced challenges with inefficient manual document processes, including difficulty controlling documentation, complex information traceability, and excessive time spent on approvals. This led to unnecessary printing and document loss. To address this, they sought a solution from vendor SoftExpert that could automate processes and ensure compliance with sector regulations.

SoftExpert implemented its ECM and BPM solutions to automate and integrate document management, workflows, and archiving into a single environment. This provided greater agility, visibility, and data traceability, while also facilitating compliance with laws like the LGPD. The solution was essential for managing remote teams and automated training. As a result, SoftExpert helped Pharlab reduce quality costs by 48%.

Pharlab