Case Study: Pharlab achieves streamlined document management and regulatory compliance with SoftExpert Excellence Suite (SoftExpert ECM)

Pharlab - Customer Case Study

Pharlab, the first foreign subsidiary of Biogaran within the Servier Group, faced persistent document management issues that caused long approval cycles, rework and poor interdepartmental traceability—hindering routine operations and training. To address these challenges, Pharlab selected SoftExpert and implemented the SoftExpert Excellence Suite, including the SoftExpert ECM document management component.

SoftExpert deployed its integrated Excellence Suite (more than 40 natively integrated modules forming 12 corporate solutions) to streamline document workflows, eliminate parallel controls and secure traceability. The SoftExpert ECM solution simplified work for more than 470 Pharlab employees across the company and ensured ongoing compliance with applicable standards and regulations.

Pharlab