Case Study: Pfizer achieves automated document control and reduced paper reliance with SoftExpert Excellence Suite

Pfizer - Customer Case Study

Pfizer, the world’s largest biopharmaceutical company, faced a document-management challenge in Colombia: while information security was in place, the company lacked precise control over growth policies and document retention and wanted to move away from paper by improving and automating document processes. To address this, Pfizer deployed the SoftExpert Excellence Suite.

Using SoftExpert’s solution, Pfizer implemented Corporate Content Management to electronically manage documents and physical records and automated processes such as receipt handling, internal correspondence and document loans. The SoftExpert deployment streamlined workflows, improved control over retention and growth policies, reduced reliance on paper, and strengthened regulatory compliance.

Pfizer