Case Study: Midea Carrier achieves streamlined calibration and document management with SoftExpert

Midea Carrier Boosts Productivity and Efficiency with SoftExpert Solutions

Midea Carrier, Latin America's largest producer of climate control equipment with more than 3,500 employees and three factories, faced gaps in calibration control and an overloaded document-management process that relied heavily on printed materials and external spreadsheets. To tackle these challenges, Midea Carrier partnered with SoftExpert and adopted SE Calibration and SE Document to automate, standardize and improve equipment calibration and document control.

SoftExpert implemented SE Calibration to centrally manage equipment and more than 2,300 annual calibration processes and SE Document to provide a single, ISO-compliant electronic repository for documents and revisions. The result: improved control of instrument-performance data and easier execution of tasks, standardized document workflows with less repeated work, and a drastic reduction in printed documents and interoffice mail—streamlined operations and reduced costs thanks to SoftExpert’s solutions.

Midea Carrier

Solange Pereira Amaral

Quality and Continuous Improvement Specialist