Case Study: Arca Continental achieves a 28% reduction in document management time with SoftExpert

Mexican company Arca Continental reduces time spent on Document Management by 28% with SoftExpert's help

Arca Continental, one of the largest Coca-Cola distributors in Latin America with ~62,000 employees across Mexico, Ecuador, Peru, Argentina and the U.S., faced heavy manual work creating and managing roughly 195 items per each of its 51 plants (about 9,945 items) and needed a corporate structure to monitor activities in real time. To address this, Arca Continental selected SoftExpert and its SoftExpert Excellence Suite to automate document and process control.

SoftExpert implemented its Document component (alongside Process, Audit and Performance modules) to centralize unstructured content, manage document lifecycles and enable real-time data analysis, reducing rework and improving adoption. As a result, Arca Continental reported a 28% reduction in time spent on Document Management, more efficient data management, optimized processes and greater clarity and assertiveness across operations.

Arca Continental

Luisa Arzaga

Quality Analyst