SoftExpert
115 Case Studies
A SoftExpert Case Study
Laboratório Globo, a major pharmaceutical company in Brazil, faced an urgent need to improve its Quality Management System to meet strict compliance standards required by the Ministry of Health. Their challenge was to develop a complete process mapping project for all organizational sectors. To address this, they turned to vendor SoftExpert for its quality management solutions.
SoftExpert implemented six of its modules to streamline document management and workflow. The solution was deployed quickly and adopted naturally by users. This resulted in optimized document processing times, secure and reliable records essential for the pharmaceutical industry, and a significant reduction in project costs. These savings allowed for increased future investment in training and additional SoftExpert modules, ultimately maximizing product and process quality.