Case Study: Kley Hertz achieves enhanced traceability and productivity with SoftExpert SE Document

Kley Hertz Enhances Processes Guarantees Information Security and Boosts Productivity with SoftExpert

Kley Hertz, a top-10 Brazilian-owned OTC pharmaceutical company, faced a manual, Excel-based document management process that made revision control, expiration tracking and approval timelines cumbersome and hindered regulatory compliance. To address strict pharmaceutical validation and traceability requirements, Kley Hertz selected SoftExpert and its SE Document solution.

SoftExpert implemented SE Document, a 100% web-based collaborative document and records system, giving immediate access, keyword search, full lifecycle audit trails and controlled approvals. As a result, Kley Hertz now manages around 10,000 documents electronically for 273 registered users across departments, improving traceability, regulatory compliance, approval agility and overall productivity while enabling better QA revision control and visibility of document usage.

Kley Hertz

Márcia Cruz Valiati

Technical Manager