Case Study: Infarmasa Corporation achieves 70% reduction in paper and printing costs with SoftExpert electronic document management

Infarmasa Corporation Reduces 70% of Its Paper Use and Printing Costs with Electronic Document Management

Infarmasa Corporation, one of Peru’s largest pharmaceutical companies, faced excessive paper use, high printing costs and slow handling of quality management system (QMS) documentation for ISO 9001 and Good Manufacturing Practice (GMP) compliance. To solve this, Infarmasa engaged SoftExpert to deploy an electronic document management solution to control issuance, revision, distribution, filing and validity of QMS documents and improve communication and access.

SoftExpert delivered a 100% online document management system that centralized about 1,800 QMS documents, streamlined processing and enabled easier regulatory administration. The implementation reduced paper and printing costs by approximately 70%, cut involved staff hours by about 5%, and improved document circulation, access to information and routine work efficiency while maintaining ISO 9001 and GMP controls.

Infarmasa Corporation

Rosario Romaní

BPM/ISO Manager