SoftExpert
115 Case Studies
A SoftExpert Case Study
Imepel, a major Brazilian manufacturer in the metalworking industry, faced challenges with unstandardized and uncoordinated process management. Their previous method of using Excel and email led to data loss, delays, and a lack of visibility into ongoing workflows. To address this, they partnered with vendor SoftExpert to implement the SoftExpert Excellence Suite.
The solution from SoftExpert automated more than 20 processes across administrative and operational areas using its Process, Workflow, and Form modules. It also integrated with their SAP system, enabling real-time monitoring and dynamic control. This eliminated previous disruptions, prevented data loss, and provided company-wide visibility. Imepel reported high satisfaction with the tool's effectiveness and utility.