Case Study: Hypofarma achieves real-time process control, full traceability and 30% paper reduction with SoftExpert Suite

Hypofarma integrates ERP with SoftExpert Suite and advances digital transformation

Hypofarma, a 70-year-old Brazilian pharmaceutical company specializing in injectable hospital medicines, faced bottlenecks from manual, paper-based processes—wet signatures, spreadsheets and emails—that prevented real-time monitoring of Non-Conformity Registration (NCR), Change Control and customer occurrences and impaired traceability. To address this, Hypofarma turned to SoftExpert, deploying SoftExpert EQM and components of the SoftExpert Excellence Suite to modernize quality and regulatory workflows.

SoftExpert integrated Hypofarma’s ERP with the Excellence Suite and implemented Process, Problem and Form components, electronic forms, automated flows and e-signatures to enable online monitoring, notifications and full traceability. As a result, Hypofarma achieved real-time management of processes and action plans, met validation and regulatory data-integrity requirements, reduced paper consumption by 30%, and reported productivity and process optimization gains driven by the SoftExpert solution.

Hypofarma

Giulio Chiabi

IT Manager