Case Study: Grupo Tiradentes achieves $140,000 in savings and stronger LGPD compliance with SoftExpert Suite

Grupo Tiradentes saves $140,000 with SoftExpert Suite solution

Grupo Tiradentes, a leading higher education group with about 2,700 collaborators across five Brazilian states, faced fragmented quality management, high costs and difficulty scaling tools for its Shared Services Center model. To address these challenges the organization turned to SoftExpert, deploying the SoftExpert Excellence Suite to unify quality processes, systematize communication and provide practical, scalable access for all employees.

SoftExpert implemented the SoftExpert Suite across all areas with 18 components (notably Document, Action Plan, Process, Performance, Problem, Incident and Risk), automated flows and visual management portals to support LGPD compliance and process governance. The deployment delivered measurable impact: total reported savings of $140,000 ($30,000 from replacing the old project system and $113,000 tied to compliance), more than 18,000 daily document accesses, 124 audits and 617 operational flowcharts, plus stronger control, integration and scalability.

Grupo Tiradentes

Suzan Kelly Oliveira

Data Protection and Process Manager