Case Study: Grupo Tellerina achieves automated, compliant employee leave management with SoftExpert Excellence Suite

Grupo Tellerina - Customer Case Study

Grupo Tellerina, owner of the Etna and Vivara brands (13 Etna stores across 8 states with more than 3,000 employees; Vivara with 200+ points of sale, a 3,600 m² factory and ISO 9001 certification), faced difficulty managing a complex mix of employee leaves (maternity, breastfeeding, sick leave, short leaves, paternity and companion leave) as well as varied INSS social security procedures, medical exam scheduling and work-accident analyses. To address this challenge, Grupo Tellerina adopted SoftExpert’s solution, the SoftExpert Excellence Suite.

Using SoftExpert Excellence Suite, SoftExpert automated the Employee Leave process through electronic form filling and validation and enabled the issuance of Monitoring and Volumetric Reports plus management reports and charts showing process status and details. The SoftExpert implementation delivered automated workflows, improved regulatory compliance and corporate governance, and greater visibility and control over leave and INSS processes via actionable reports.

Grupo Tellerina