Case Study: Empresa Municipal de Aguas de Gijón (EMA) achieves ISO certification and streamlined document management with SoftExpert SE Document

Empresa Municipal De Aguas De Gijón Integrates Documentation and Implements ISO with the Support of SoftExpert Solution

Empresa Municipal de Aguas de Gijón (EMA), the municipal water company in Gijón, Spain, needed to lower the cost and complexity of implementing ISO 9001, ISO 14001 and Accreditation 17025 and lacked a tool to control quality-related documents. EMA selected SoftExpert and its SE Document solution to centralize and manage documentation across the organization.

SoftExpert implemented SE Document to automate the document lifecycle, integrate with Office and CAD tools, and secure access for authorized users. The system is used by 15 employees and now holds around 10,000 registered documents, enabling EMA to achieve its ISO and accreditation goals, structure manuals and device documentation, and realize significant time and human-resource savings.

Empresa Municipal de Aguas de Gijón (EMA)

Ana Isabel del Canto Zanca

Person in Charge of the IT Department