Case Study: Dekalb Metal Finishing increases efficiency and quality management with SoftExpert Excellence Suite

Dekalb Metal Finishing improves daily operations with SoftExpert

Dekalb Metal Finishing, a provider of electroplating services for over 70 years, faced challenges in tracking process characteristics and managing numerous action assignments as it grew. To standardize processes and gain real-time monitoring capabilities, the company selected the SoftExpert Excellence Suite from vendor SoftExpert.

By implementing SoftExpert's suite of modules, including Statistical Process Control and Project Management, Dekalb gained the ability to monitor process lines in real-time and efficiently manage daily tasks. The solution provided by SoftExpert resulted in more efficient daily operations, improved visibility into workloads to anticipate bottlenecks, and accelerated customer service.

Dekalb Metal Finishing