Case Study: Cifarma achieves streamlined document management and maintenance control with SoftExpert (SE Document & SE Maintenance)

Cifarma Earns Client Trust in the Areas of Document Management and Maintenance with SoftExpert

Cifarma, a pharmaceutical company with 1,256 employees and a 91-product portfolio, faced challenges from accelerated growth and the need to improve competitiveness by unifying document management across units and controlling equipment maintenance. To address this, Cifarma selected SoftExpert and deployed its SE Document and SE Maintenance solutions to provide an online, secure platform for sharing common documents while protecting unit‑specific files and speeding up document control processes.

SoftExpert implemented SE Document and SE Maintenance to automate indexing, storage, publication and distribution, streamline creation/revision/cancellation with full traceability, and centralize maintenance tracking (including equipment occupancy and time). The deployment delivered measurable benefits: reduced time spent on document control, higher document-management productivity, improved maintenance efficiency, immediate access to latest document versions across sectors, and compliance with regulatory requirements — outcomes that have prompted Cifarma to expand use and consider additional licenses.

Cifarma

Graziane Felipe da Rocha

Administrative – Quality Assurance