Case Study: B2W Digital achieves streamlined asset management and optimized asset utilization with SoftExpert EAM

B2W Digital - Customer Case Study

B2W Digital, the leader in e-commerce in Latin America and owner of brands such as Americanas.com, Submarino, Shoptime, Submarino Finance and SouBarato, faced asset-management challenges: maintenance control for almost 4,000 assets and warehouse material control for service orders were managed manually using spreadsheets. To address this, B2W engaged SoftExpert and its EAM (Enterprise Asset Management) solution.

SoftExpert implemented its EAM platform at B2W, deploying the Maintenance, Order, Asset and Warehouse modules to centralize and automate maintenance workflows and inventory control. As a result, B2W replaced spreadsheet-based processes with system-managed operations, optimizing asset utilization and performance and improving control over materials used in service orders for nearly 4,000 assets.

B2W Digital