Case Study: Proper streamlines rental communication with Softermii

Proper handles 36,000 maintenance requests in 7 months with Softermii

Softermii partnered with Proper, a rental property management platform, to develop a mobile app that would streamline communication between landlords, tenants, and contractors. The key challenge was to create an accessible and intuitive application with end-to-end encryption, three-party connectivity, and integrated in-app payments to resolve rental issues quickly and effectively.

Softermii designed and built a fluid native app for iOS and Android featuring SMS login, photo-based issue reporting, Google Maps integration, and a contractor dispatch system with invoicing. The solution delivered by Softermii was highly successful, helping Proper gain strong traction with 42,000 monthly active users and handle 36,000 maintenance requests within its first quarter of operation.

Proper