Case Study: Printing House achieves automated multi-parameter e-commerce ordering, dynamic pricing, and production automation with Softeq

Multi-Parameter Service Ordering And Printing Process Management

A printing house engaged SOFTEQ to create a robust system to automate order submission and print production management. SOFTEQ performed R&D and proposed a Java-based web e‑commerce portal and production automation solution to handle multi-parameter pricing, order configuration, and end-to-end printing and delivery workflows.

SOFTEQ delivered a wizard-style customer portal with on-the-fly order configuration, multi-parameter price calculation (loyalty, discounts, bundles, business vs individual, machine workload), and admin tools, plus a backend that optimizes gang-run printing, assembles orders, prepares packages with postage integration, consolidates dispatches, and manages complaints. The implementation automated order processing, improved sheet utilization to reduce paper waste and printing costs, streamlined delivery and discount handling, and increased throughput and customer convenience.