Case Study: Adjuster App LLC achieves instant adjuster assignment and offline-capable claim automation with Softeq

Adjuster App LLC - Customer Case Study

AdjusterApp LLC, a US technology startup, needed an offshore partner to build a full cross-platform mobile and web workflow automation system for end-to-end insurance claim settlement because it lacked in-house engineering. They engaged Softeq for its Xamarin cross-platform expertise and strong business-analysis and architectural vision under a fixed-price engagement.

Softeq delivered an end-to-end platform (website, admin portal, iOS/Android app and custom API) with features like instant proximity-based adjuster assignment, offline questionnaire access (XML tree-based storage), persistent search history, multilingual support, and IdentityServer4/JSON token/SSL security. The app was successfully launched in the App Store, the client is pursuing new scope with Softeq, and the solution now automates claims workflows while providing measurable benefits such as immediate adjuster assignment, offline availability, and persistent data storage.