Case Study: W&O achieves standardized inventory management and faster onboarding with Softeon WMS

W&O - Customer Case Study

W&O, one of the largest global distributors of pipe, valves, fittings and engineered products to the marine and upstream oil & gas industries, faced fragmented, manual inventory and order processes across branches. They needed a standardized process for inventory management, cycle counts, order management, picking and shipping, faster branch onboarding, and improved visibility for their sales team. To address these challenges, W&O engaged Softeon and implemented the Softeon Warehouse Management System (WMS).

Softeon deployed its WMS to standardize process flows across W&O’s locations, automate cycle counting and order management, and streamline picking and shipping workflows. The Softeon solution enabled faster branch onboarding and gave sales teams clearer inventory visibility, producing measurable improvements in inventory accuracy, order fulfillment speed, and operational efficiency across W&O’s network.

W&O