Case Study: Sony DADC achieves 99.4% order fulfillment with Softeon

Sony DADC improves order fulfillment by 99.4% with Softeon

Sony DADC, a subsidiary of Sony Corporation and a provider of disc and digital solutions, sought to differentiate itself and gain a competitive advantage in the entertainment supply chain. Their challenge was to onboard new clients in 90 days or less, optimize their distribution network, and achieve these goals without major capital investment or disruption to their existing application framework. To meet these dynamic requirements, they turned to vendor Softeon and its supply chain platform.

The Softeon solution involved implementing its Distributed Order Management (DOM) and Warehouse Management System (WMS) to minimize integration and enable growth. This provided Sony DADC with a complete execution system. The measurable results were significant, including decreasing customer onboarding time from 270 to 90 days and improving order fulfillment by 99.4%. Softeon's systems helped Sony DADC achieve greater flexibility and supply chain visibility with minimum disruption.

Sony DADC