Case Study: Saddle Creek Logistics Services achieves rapid onboarding and scalable omnichannel fulfillment with Softeon

Saddle Creek Logistics Services - Customer Case Study

Saddle Creek Logistics Services, an asset-based third-party logistics provider with 20+ million square feet of warehouse space across 44 locations, needed to accelerate time-to-market for fulfillment clients and support high-volume, flexible omnichannel operations. To meet goals like faster onboarding, scalable WMS functionality, dynamic omnichannel support, and lower cost per unit, they engaged Softeon and its supply chain software, including the Softeon Warehouse Management System (WMS).

Softeon implemented its WMS along with Billing Management (BMS), Assembly & Kitting and Returns Process Management (RPM), plus a self-service configuration wizard and integrations to shopping cart channels like Shopify and SFP. As a result, Softeon enabled client onboarding in just weeks, successfully on-boarded high-volume subscription customers, and deployed new fulfillment channels—delivering faster time-to-market, improved scalability for omnichannel fulfillment, and measurable operational efficiencies.

Saddle Creek Logistics Services