Case Study: Dietz and Watson achieves greater distribution efficiency with Softeon

Dietz and Watson streamlines 300,000-square-foot distribution with Softeon

Dietz and Watson, a premium deli meats and artisan cheeses distributor, faced significant challenges in its distribution centers, which relied on error-prone manual processes and paper reports. This led to a lack of visibility, inefficient direct-to-store shipments, and the company being physically out of space. They partnered with vendor Softeon to implement a supply chain execution solution to gain operational efficiencies.

Softeon implemented its advanced WMS, which provided 100% serialized tracking, RF technology for all shipping, and real-time order visibility. The solution enabled advanced receiving, rule-based put-away, and optimized pick paths. As a result, Dietz and Watson now ship direct-to-store deliveries seamlessly and on time, with much-improved customer support due to digitized order tracking.

Dietz and Watson