Case Study: Conectiv achieves scalable e-commerce fulfillment with Softeon

Conectiv onboards new customers in 3 months with Softeon

Conectiv, a global third-party logistics provider, faced challenges as e-commerce demand surged. Their legacy systems were not suited for handling high volumes of smaller direct-to-consumer orders, necessitating a more flexible and scalable warehouse management system. To enhance operational efficiency and inventory accuracy, Conectiv partnered with vendor Softeon for its WMS and DOM solutions.

Softeon implemented its tier-1 Warehouse Management System (WMS) in a three-month initial phase, followed by its Distributed Order Management (DOM) solution. This provided Conectiv with automation, real-time visibility, and improved inventory accuracy. The results included significantly reduced order fulfillment times, the ability to onboard new customers in three months or less, and scalable growth into new locations. Softeon’s solutions also streamlined billing and reduced communication overhead for improved customer satisfaction.

Conectiv