Case Study: University of Dubuque Achieves Campus-Wide Workflow Efficiency with Softdocs Etrieve

University of Dubuque recaptures 40 hours/week with Softdocs

The University of Dubuque faced challenges with disconnected systems and manual workflows, relying on a mix of tools like Docusign and spreadsheets that led to delays and a lack of visibility. To improve document management and administrative efficiency across campus, the university turned to Softdocs and its Etrieve platform.

By implementing Softdocs' Etrieve platform, the university automated workflows and consolidated forms, which streamlined processes like adjunct contract approvals and housing applications. The solution delivered significant results, including reclaiming over 40 hours of staff time per week, consolidating 13 documents into a single dynamic form, and empowering staff to shift from data entry to innovation. Softdocs enabled a campus-wide transformation that improved data integrity and operational efficiency.

University of Dubuque