Case Study: Surry Community College digitizes records and speeds workflows with Softdocs Etrieve

Surry Community College digitized decades of records with Etrieve, making records more searchable and freeing up much-needed office space

Surry Community College partnered with Softdocs to address decades of paper student and business records that were taking up valuable space and were difficult to search, along with slow interoffice-mail-based approval processes. The college had already been using Softdocs’ Serve solution and turned to Etrieve to modernize document management and workflow across campus.

With Softdocs’ Etrieve Content, Etrieve Forms, and Etrieve Flow, Surry digitized records, automated forms, and streamlined approvals for areas like finance, student services, and leave requests. Results included freeing up office space, reducing approval times from days to less than 30 minutes in some cases, and cutting reimbursement processing from hours to minutes, while eliminating the risk of misfiling.

Surry Community College

Tony Martin

Vice President of Finance