Case Study: Southern Regional Technical College goes paperless and speeds student service with Softdocs

Southern Regional Technical College speeds document retrieval with Softdocs and saves hours each day

Southern Regional Technical College faced the challenge of relying on inefficient, paper-based processes and an aging file room for its student and administrative documentation. This manual system was time-consuming and hindered the college's ability to provide responsive service. To overcome this, they turned to the vendor Softdocs and its Etrieve platform for electronic forms and document management.

By implementing Softdocs, the college digitized its workflows and created an electronic content repository. The solution resulted in staff spending significantly less time on document processing and retrieval, allowing them to focus more on serving students. Softdocs provided immediate access to documents from any campus, improved data security, and strengthened the college's disaster recovery capabilities, leading to more efficient and equitable operations across all departments.

Southern Regional Technical College