Case Study: Seattle University streamlines remote student services with Softdocs Etrieve

Seattle University improves accessibility for 7,200 students with Softdocs

Seattle University faced challenges with outdated, paper-based administrative processes and a clunky legacy document management system that hindered student services. Their on-premises system lacked functionality and had unpredictable costs, prompting them to seek a new solution from vendor Softdocs.

By implementing Softdocs' Etrieve platform, the university automated workflows and integrated electronic forms with their Ellucian Colleague system. This allowed them to process academic and financial aid forms remotely, saving significant time for staff and eliminating the need for students to manually walk documents around campus for signatures. The solution from Softdocs was a key building block in the university's broader digital transformation and goal to modernize campus operations.

Seattle University