Case Study: Saint Michael’s College modernizes campus-wide document management with Softdocs Etrieve

Saint Michael’s College eliminates 16 filing cabinets with Softdocs

Saint Michael’s College was facing challenges with its legacy document management system, ImageNow, including diminished support quality and inefficient paper-based processes across several departments. Seeking a modern solution, the college turned to vendor Softdocs to implement its Etrieve platform for electronic forms, workflow automation, and digital content management.

The solution from Softdocs involved migrating hundreds of thousands of documents into Etrieve and streamlining departmental processes. As a result, Saint Michael’s College eliminated 16 filing cabinets, significantly improved data accessibility and security, and quickly created new electronic forms for critical needs like tracking COVID-19 vaccinations. The college reported that Softdocs provided exceptional support throughout the migration, enabling them to clean up data and empower users with a system where new document types could be created in an hour or less.

Saint Michael’s College