Softdocs
36 Case Studies
A Softdocs Case Study
Rockingham Community College, a public community college in Wentworth, NC, needed to replace paper-heavy processes that were creating bottlenecks across departments such as Administrative Services, Human Resources, Admissions, Financial Aid, and Registration. After implementing Colleague by Ellucian, the college turned to Softdocs to add enterprise content management, electronic forms, workflow, and print delivery capabilities to better manage time sheets, leave requests, onboarding, and student records.
With the Softdocs ECM Platform, Rockingham Community College digitized forms and automated routing so documents now move electronically to the right reviewers and departments, reducing lost files, manual counting, and desk-to-desk paper handling. The results included cutting administrative time in half or more for some tasks, speeding audits and approvals, improving access to records, and creating a paperless workflow that staff have embraced.
Carla Moore
Registrar