Case Study: Pepperdine University achieves campus-wide digital transformation with Softdocs

Pepperdine University digitizes 6 million documents with Softdocs

Pepperdine University, a private institution, faced significant challenges with its outdated document management system and heavy reliance on manual processes and disparate storage solutions. This created security risks and operational inefficiencies across its global campuses. To address this, the university partnered with Softdocs to implement its document management and process automation platform, seeking a modern solution integrated with its PeopleSoft system.

The solution from Softdocs involved a structured, campus-wide rollout that digitized millions of documents and automated workflows through over 300 electronic forms. The deep integration with PeopleSoft auto-populated data and enabled bi-directional updates, drastically reducing errors and processing time. As a result, Pepperdine successfully migrated 6 million documents, saw exponential adoption across all departments, and transformed operations, with measurable impacts like the automated tracking of 3,800 devices across four continents.

Pepperdine University