Case Study: North Idaho College achieves scalable enterprise content management with Softdocs Etrieve

North Idaho College - Customer Case Study

North Idaho College, a community college in Coeur d’Alene, Idaho, needed a more scalable enterprise content management approach after its previous imaging system became too costly and difficult to expand across campus. The college also wanted tighter integration with Ellucian Colleague and a better way for more offices to access ECM and ERP tools through the same browser.

North Idaho College implemented Etrieve by Softdocs to replace its legacy document imaging system with a browser-based ECM platform, electronic forms, and workflow capabilities. With Softdocs, NIC saw smooth migration and rapid user adoption in human resources, registrar, and admissions, while reducing friction, improving usability, and enabling expansion into financial aid with enterprise licensing that supported future campus-wide growth.

North Idaho College

Ken Wardinsky

Chief Information Officer