Case Study: Fresno Pacific University streamlines late registration with Softdocs Etrieve

Fresno Pacific University - Customer Case Study

Fresno Pacific University, a student body of 3,314 in Fresno, CA, was facing frustrations around late registration processes for both students and faculty. The university worked with Softdocs and its Etrieve platform to simplify and streamline the experience.

Softdocs helped Fresno Pacific University incorporate payment processing directly into the registration workflow within Etrieve, resolving the registration pain points and improving the overall process. As a result, FPU’s innovation was recognized with Softdocs’ 2020 Customer Innovation Award, highlighting the impact of the Softdocs solution.

Fresno Pacific University

Catherine Lusk

System Analyst