Case Study: Fairleigh Dickinson University unifies campus workflows with Softdocs Etrieve

Fairleigh Dickinson University consolidates 30+ duplicate forms into 15 with Softdocs

Fairleigh Dickinson University faced challenges with disconnected legacy systems, using Perceptive Content for document storage and Docusign for e-forms. These tools did not integrate, leading to data silos, duplicate forms, manual workflows, and high licensing costs. The university needed a unified platform to consolidate its digital operations and streamline workflows.

The university implemented the Etrieve platform from Softdocs to replace both legacy systems. This solution provided integrated document management and dynamic e-forms with Ellucian Colleague integration. As a result, Fairleigh Dickinson University achieved significant cost savings, improved operational visibility, and streamlined form management, consolidating over 30 duplicate forms into approximately 15.

Fairleigh Dickinson University