Case Study: Davidson-Davie Community College streamlines student services and business office workflows with Softdocs Etrieve

Davidson-Davie Community College goes live on Softdocs Etrieve in 6 months

Davidson-Davie Community College faced a significant challenge with over fifty years of student and employee documents stored in cumbersome paper formats and microfilm. This inefficient system led to misplaced files and delays in student service, prompting the college to seek a solution. They chose to implement the Softdocs platform, initially adopting its Serve print customization and document imaging tools to begin addressing the problem.

The solution involved migrating to Softdocs' comprehensive Etrieve ECM platform, which integrated with their Ellucian Colleague ERP. This allowed the college to centralize all documents, automate forms and workflows, and prepopulate data directly from their systems. As a result, Davidson-Davie achieved dramatic efficiencies, eliminating paper-based processes, speeding up student services, and providing easier access to information for both staff and students. Softdocs enabled the college to reimagine its processes and create a more streamlined, digital environment.

Davidson-Davie Community College