Softdocs
76 Case Studies
A Softdocs Case Study
Dade County Schools, a district serving around 2,000 students and 350 staff in Georgia, faced significant inefficiencies with a manual, paper-based sick leave process that had been in place for 30 years. The process required staff to track down signatures and manage hundreds of pages of forms monthly, causing delays and a lack of visibility. The customer turned to vendor Softdocs and its Etrieve platform to modernize this and other outdated administrative workflows.
Softdocs implemented a digital sick leave form within its Etrieve platform that automated the entire workflow. The solution integrated with the district's payroll system, eliminating manual data entry and providing real-time visibility for employees. This resulted in a dramatic reduction in processing time, from taking days to just a few hours per month, and saved central office staff more than half a day of work. The success with the sick leave process followed the district's previous expansion of Softdocs to digitize finance approvals and new employee onboarding.