Softdocs
36 Case Studies
A Softdocs Case Study
Central Carolina Community College, a public two-year college in North Carolina, struggled with masses of paper, manual document processes, and the difficulty of finding specific records across campuses spread over three counties. Softdocs helped the college modernize its document handling with solutions including Doc e Serve, Doc e Fill, and later Etrieve for content management and workflow.
By implementing Softdocs’ electronic forms, workflow, and enterprise content management tools, Central Carolina Community College centralized documentation, improved access for staff across sites, and sped up processes dramatically. Employee requests that once took days or longer were processed in minutes, while the college reduced wasted office space and paper-based inefficiencies.
MontE Christman
Associate Director of Information Technology