Case Study: Central Carolina Community College digitizes and automates campus workflows with Softdocs

Central Carolina Community College digitizes thousands of paper files with Softdocs

Central Carolina Community College faced the challenge of managing thousands of paper-based business and student processes, which created storage issues and frustrating delays. To address this, the college partnered with Softdocs to begin digitizing files and implementing its Etrieve Forms and workflow automation platform.

The solution from Softdocs enabled the college to automate forms and document routing across departments like HR, Financial Aid, and the Business Office. This resulted in tremendous time savings, eliminated the need for physical signatures and interoffice mail, and provided staff with instant access to student records. Softdocs also provided the critical infrastructure needed to support remote work during the COVID pandemic and fostered a more collaborative and efficient campus environment.

Central Carolina Community College