Case Study: Carroll University achieves campus-wide workflow automation with Softdocs

Carroll University achieves near-100% campus adoption with Softdocs

Carroll University, a higher education institution in Wisconsin, faced challenges with outdated legacy systems that slowed operations. Staff across departments relied on inefficient manual processes like email chains and spreadsheets for document routing and approvals. Seeking to modernize its document storage and management, the university turned to vendor Softdocs for a secure and scalable platform.

By implementing the Softdocs platform, Carroll University automated dozens of workflows across HR, Finance, and Academic Affairs. The solution enabled them to retire multiple legacy tools, achieving near-total campus adoption, reducing costs, and dramatically improving process transparency and efficiency. Softdocs empowered internal teams to build and scale their own workflows, transforming the university's culture into one of continuous innovation.

Carroll University