Case Study: Bentonville School District Achieves Paperless AP Efficiency with Softdocs

Bentonville Public Schools found a true paperless solution with Softdocs and has since revolutionized their Accounts Payable office

Bentonville Public Schools partnered with Softdocs to address rapid enrollment growth, overflowing paper files, and time-consuming manual finance processes. In the district’s Accounts Payable office, staff were spending too much time handling, sorting, stapling, and filing documents, and the organization was looking for a more efficient paperless approach. Softdocs’ ECM platform was implemented in finance, along with e-forms and workflow capabilities.

With Softdocs, Bentonville restructured its AP approval process, added online forms and file storage, and electronically attached supporting documents. The results were significant: AP processing time dropped from about two hours to 15 minutes, and year-end W-2 processing was reduced from days to 30 minutes. Softdocs helped Bentonville cut paper use, reclaim office space, and improve efficiency across finance and HR operations.

Bentonville School District

Sterling Ming

Executive Finance Director