Case Study: a healthcare technology company achieves 30x faster Power BI dashboards with Softcrylic

Optimizing Power BI Business Intelligence Dashboards with Load Testing

A healthcare technology company faced severe performance issues with its Power BI dashboards, which were used by pharmaceutical sales representatives and managers. The dashboards experienced slow load times and incomplete rendering, particularly over low-bandwidth mobile connections, which critically impacted their clients' sales operations. They engaged the vendor, Softcrylic, to optimize their Power BI reporting solution.

Softcrylic's solution involved a detailed load testing and optimization process using Microsoft VSTS and Azure cloud. Their team refactored data models, pipelines, and DAX logic, conducting multiple tests to identify and resolve bottlenecks. As a result, Softcrylic helped the client achieve a 30x faster dashboard response time and increase concurrent user capacity by 150%, enabling over 250 users to access reports with optimal performance.