Case Study: Superdry achieves 80% touchless invoice processing with SoftCo AP Automation

Superdry - Customer Case Study

Superdry, a retail fashion company, was managing accounts payable through a heavily manual process that created inefficiencies in invoice processing and matching, limited purchase order use, and reduced spending visibility. The workload also strained the AP team, contributed to delayed payments, and made reporting more difficult.

SoftCo implemented AP automation to reduce manual effort, improve purchase order creation and use, and streamline communication with suppliers. As a result, Superdry increased touchless invoice processing from 5-10% to 80%, raised PO compliance from 10-15% to over 71%, and redeployed three team members into more strategic roles.

Superdry

Martin Ray

Accounts Payable Manager