Case Study: Superdry achieves 80% touchless AP processing with SoftCo

Superdry boosts touchless AP processing to 80% with SoftCo

SoftCo helped Superdry, a global retail company, overcome the challenges of a highly manual accounts payable process. Their AP function suffered from slow invoice processing, low purchase order compliance, and a lack of spend visibility, which created delays and internal perception issues.

By implementing its accounts payable automation solution, SoftCo rebuilt the process around purchase order control. This resulted in touchless processing increasing from 5% to 80% and PO compliance improving to 71%. The measurable impact included redeploying three staff to higher-value roles and significantly improving financial control and supplier relationships.

Superdry