Case Study: Smyths Toys achieves 100% visibility and control over AP with SoftCoAP

Smyths Toys - Customer Case Study

Smyths Toys, a retail company with over 100 stores in the UK and Ireland, faced growing accounts payable challenges as it expanded organically and through acquisitions across Europe. Its manual invoice process required AP staff to route invoices for approval across multiple locations, which could take several days and became more difficult with the shift to remote working.

Smyths Toys chose SoftCoAP from SoftCo to automate its AP process and handle more invoices with faster approvals and payments. The company processed 20,000 invoices electronically, gained 100% visibility and control over AP, and significantly reduced invoice processing costs; invoice approval times fell by almost 30% in the first 3 months.

Smyths Toys

Mark Dinkin

Smyths Toys