Case Study: JJ Foodservice scales to 100k invoices with 80% touchless AP processing using SoftCo

JJ Foodservice handles 100,000 invoices with 80% straight-through processing using SoftCo

JJ Foodservice, a food and drink distributor, faced challenges with its manual accounts payable processes. Handling 60,000 invoices annually, the company struggled with limited visibility, slow approvals, and simplified header-level matching, which made it difficult to track invoices and manage supplier relationships effectively. To address these issues, they partnered with SoftCo for an automation solution.

SoftCo implemented a centralized automated workflow for invoice capture, matching, and approval. This solution enabled 80% straight-through processing and provided full visibility across the AP process. The results were significant: JJ Foodservice increased its invoice volume to 100,000 per year with half the team, reducing its AP staff from six people to three. The automation also enabled line-level matching for improved accuracy and margin insight, while consistent on-time payments strengthened supplier relationships.

JJ Foodservice