Case Study: JJ Food Service Limited achieves 80% invoice auto-matching and faster vendor payments with SoftCo Accounts Payable Automation

JJ Food Service Limited - Customer Case Study

JJ Food Service Limited, a UK food and drink wholesaler with 11 branches handling about 90,000 invoices annually, faced a slow, error-prone manual accounts payable process that caused multi-day approvals, poor visibility and strained vendor relationships. To solve this, JJ Food Service Limited selected SoftCo and its Accounts Payable Automation (SoftCo10) to automate invoice capture, matching and approval.

SoftCo implemented a fully electronic AP solution integrated with Microsoft Dynamics AX that performs automatic 3‑way matching (invoice/PO/GRN), routes approvals and manages exceptions. As a result, JJ Food Service Limited now auto-matches 80% of invoices and posts them straight to the ERP, saving hundreds of employee hours, accelerating vendor payments, and delivering full visibility and control across the AP process.

JJ Food Service Limited

Mushtaque Ahmed

Chief Operating Officer