Case Study: Crown Agents Bank achieves full AP visibility and hundreds of hours saved with SoftCo

Crown Agents Bank saves hundreds of hours automating AP with SoftCo

Crown Agents Bank, a financial services firm, faced significant challenges with its manual, spreadsheet-based accounts payable process. This system lacked visibility, created bottlenecks as the company scaled, and was severely disrupted by the shift to remote work, with invoices often lost in physical folders or email inboxes. To address this, they partnered with SoftCo for a Procure-to-Pay automation solution.

SoftCo implemented its platform, which centralized invoice capture, matching, and approvals into a single system integrated with the bank's existing ERP. This provided full visibility and control over the entire process. The results were substantial, including a significant reduction in processing time, the elimination of hundreds of hours of manual work, and a decrease in operational risk, allowing their AP function to become fully operational remotely.

Crown Agents Bank