Case Study: C&C Group achieves 80% faster invoice resolution and 100% invoice visibility with SoftCo Accounts Payable Automation

C&C Group - Customer Case Study

C&C Group, the leading drinks distributor to UK and Ireland hospitality channels, faced a doubling of vendor invoice volume to nearly 60,000 invoices per year and an inefficient paper-based, manual approval and billing process with limited visibility across international offices. To automate accounts payable and customer billing, C&C engaged SoftCo to deploy SoftCo Accounts Payable Automation and SoftCo eBilling alongside their JD Edwards ERP.

SoftCo implemented centralized AP automation with integrated scanning, PO matching, routed approvals, exception workflows and a compliant archive, plus eBilling with configurable billing frequencies and a customer portal linked to digitally signed PODs. As a result, C&C Group gained 100% visibility over invoices, reduced invoice resolution times by 80%, cut customer billing costs, shortened debtor days and achieved significant time and cost savings while resolving supplier queries much faster thanks to the SoftCo solution.

C&C Group

Jimmy McHugh

IT Business Systems Manager